FAQ
Q. Where are you located?
A. We are located in San Francisco bay area but we are willing to travel anywhere that a plan can reach.
Q. Do you offer the CD negatives or digital files?
A. Yes! We now upload all of your images to an online album where you can view/order and download all of your high res files to your computer. We will e-mail you your password as soon as we finish editing your photos. So, the answer is YES, but in a different format than CD.
Q. How long do you keep my photos?
A. We keep every edited photo for 3 years!
Q. Do you shoot with an assistant or second photographer?
A. Yes, by default you will get both of us Adam & Hanna to photograph your wedding.
Q. Do I have to purchase an album now, or can I wait?
A. You can wait! You can order an album or prints at anytime after the wedding.
Q. How long does it take to get my pictures back?
A. A typical wedding takes about 6 to 8 weeks to finish.
Q. What if I cancel my wedding after I have already booked?
A. The retainer is non-refundable however, we understand that sometimes things happen so we accept re-scheduling your wedding day for another day withing 6 month based on our availability.
Q. Do you touch up minor blemishes?
A. Yes! Each photo is touched mostly for light and color correction, and if there is a small blemish or mark, I try to make sure to clean it up.
Q. How many pictures to you take at a wedding?
A. We take hundreds of photos and then sort through and only edit the absolutely BEST photos and provide you an average between 75-100 photos per each coverage hour.
Q. Do you have liability insurance?
A. Yes.
